INDUSTRIAL RELATIONS AND EMPLOYEE SATISFACTION –A CASE STUDY IN OIL INDIA LTD. DULIAJAN, ASSAM

Dr.(Mrs) Nayanmoni Borgohain Baruah
Assistant Professor, Department of Economics, Dibrugarh University,
Dibrugarh, Assam, India
&
Romen Kalita
Research Scholar, Department of Economics, Dibrugarh University,
Diburgarh, Assam, India

Abstract
Industrial Relations (IR) implies the inter-relationship between employers and employees in an industrial organisation. In broad perspectives it includes the relationship between the various unions and the state and union as well as those between the employers and govt.  It is found in many researches that wage payment and bonus to industrial employees are the basis of good Industrial Relation and which, in turn, is linked to production and productivity. New technologies are being introduced in production along with and additional capital input of better quality is provided to increase production and productivity. In order to increase productivity, workers are to be satisfied. This paper is an attempt to measure the satisfaction of the workers of Oil India Ltd. Duliajan.

Key words: Industrial Relations, Employee satisfaction, Organizational effectiveness


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